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Consumer Response and Behaviour - Pilot Research Report Presentation

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Abstract:

The delivery of consumer energy requirements is a key focus of the Smart Systems and Heat Programme. The Consumer Response and Behavior Project will identify consumer requirements and predict consumer response to Smart Energy System proposals, providing a consumer focus for the other Work Areas. This project involved thousands of respondents providing insight into consumer requirements for heat and energy services, both now and in the future. Particular focus was given to identifying the behaviour that leads people to consume energy - in particular heat and hot water. This £3m project was led by PRP Architects, experts in the built environment. It involved a consortium of academia and industry - UCL Energy Institute, Frontier Economics, The Technology Partnership, The Peabody Trust, National Centre for Social Research and Hitachi Europe

This presentation sets out the results of the pilot study and makes recommendations for the qualitative element of consumer research to be carried out. It covers:

  • Qualitative Workshop pilot study
    • Design & aims
    • Recruitment & engagement
    • Topic guide & stimulus materials
    • Diary format & sequencing
    • Sequencing of qualitative study
    • Implications for main-stage study design
  • Residential Data Monitoring pilot study
  • Clarifications, Questions and Discussion
  • Conclusions
    • The pilot has proved useful to identify potential future problems and start to investigate the usefulness of the data.
    • Considerable development work is required regarding sensors, their installation and communication between the sensors and the main hub before they can be relied on to produce good quality data i.e. accurate and 98% availability.
    • In part, this was the aim of the pilot project. The challenge is to demonstrate that this can be achieved in time for the full trial and to allow good quality discussion of results with occupants
This report was prepared for the ETI by the consortium that delivered the project in 2013 and whose contents may be out of date and may not represent current thinking.

Publication Year:

2012

Publisher:

ETI

Author(s):

Morrell, G., Kahn, L., Junemann, S. and Oreszczyn, T.

Language:

English

File Type:

application/pdf

File Size:

3108248 B

Rights:

Energy Technologies Institute Open Licence for Materials

Rights Overview:

The Energy Technologies Institute is making this document available to use under the Energy Technologies Institute Open Licence for Materials. Please refer to the Energy Technologies Institute website for the terms and conditions of this licence. The Information is licensed "as is" and the Energy Technologies Institute excludes all representations, warranties, obligations and liabilities in relation to the Information to the maximum extent permitted by law. The Energy Technologies Institute is not liable for any errors or omissions in the Information and shall not be liable for any loss, injury or damage of any kind caused by its use. This exclusion of liability includes, but is not limited to, any direct, indirect, special, incidental, consequential, punitive, or exemplary damages in each case such as loss of revenue, data, anticipated profits, and lost business. The Energy Technologies Institute does not guarantee the continued supply of the Information. Notwithstanding any statement to the contrary contained on the face of this document, the Energy Technologies Institute confirms that it has the right to publish this document.

Further information:

N/A

Region:

United Kingdom

Publication Type:

Presentation

Theme(s):

Smart Systems and Heat